Garanti del Talento

dgt_wrk09 – Work in the Enterprise Context

Module Title: dgt_wrk09 – Work in the enterprise context

Module Overview

The module “dgt_wrk09 – Work in the enterprise context” is intended for people who want to move from experimenting with IT systems to working as professionals in an enterprise environment. It focuses on the gap between traditional operations and DevOps practices, and on the skills and knowledge needed to work in a business setting.

In an enterprise, working with machines in natural language raises the stakes: every instruction you give an AI agent may touch production, shared pipelines or regulated data. Here you learn to frame requests the way a professional would, with scope, approvals, change windows and rollback in mind, and to review the agent’s proposed changes as carefully as a colleague’s merge request before anything reaches a real environment.

Key Objectives

  1. Understanding Enterprise Context: Learn how businesses operate at a strategic level and how IT systems integrate within these frameworks.
  2. Operations: Understand the advanced operational techniques that ensure system reliability, performance and security in enterprise environments, and learn to direct and verify their application in natural language.
  3. DevOps Principles: Explore the core principles of DevOps, emphasizing collaboration, automation, continuous integration and continuous delivery (CI/CD).
  4. Professional Transition: Shift from a mindset of experimentation to one of professional application, focusing on real-world problem-solving, decision-making and accountability for what the machine does on your instructions.

Module Units

  1. Enterprise Architecture and Strategy
  2. Explore the role of IT within business strategy.

  3. Understand enterprise architecture frameworks and their impact on operations.

  4. Advanced Operations Management

  5. Deep dive into system monitoring, performance tuning and incident management.

  6. Study best practices for maintaining high availability and disaster recovery plans.

  7. DevOps Fundamentals and Practices

  8. Introduction to DevOps culture and its benefits in an enterprise setting.

  9. Natural-language labs with CI/CD tools like Jenkins, GitLab CI and Docker: you describe the pipeline the business needs, the machine builds it, and you review and validate it.

  10. Collaboration and Communication Skills

  11. Develop skills for effective cross-departmental collaboration.

  12. Improve communication strategies to align IT objectives with business goals, including writing clear, unambiguous instructions for AI agents.

  13. Project Management in IT Operations

  14. Learn methodologies such as Agile and Lean for managing IT projects.

  15. Case studies on successful enterprise transformations through DevOps.

  16. Security and Compliance

  17. Understand security best practices within DevOps workflows.
  18. Study compliance requirements specific to different industries, and how to keep machine-made changes traceable and auditable.

Target Audience

This module is intended for IT professionals, system administrators, operations engineers and anyone in an IT role who wishes to move into a more strategic enterprise position. It is also suitable for those who want to understand more deeply how DevOps practices can be applied within large organizations.

Learning Outcomes

By the end of this module, participants will:

  • Have a clear understanding of enterprise operations and strategic IT alignment.
  • Be able to direct a machine through advanced operational tasks in real-world scenarios and verify the outcome.
  • Possess a solid foundation in DevOps principles and their application in an enterprise context.
  • Be able to collaborate and communicate, with both people and machines, as required in professional environments.
  • Be able to manage IT projects, ensuring they meet business objectives.

Module Format

The module is delivered through a blend of lectures, interactive workshops, natural-language labs and case study analyses. Participants will have access to online resources, including recorded sessions and supplementary reading materials, to reinforce learning outcomes.

The module “dgt_wrk09 – Work in the enterprise context” covers the skills and practices needed to work as an IT professional within an enterprise setting.
The students can push their exercises to the Academy DevOps & SRE Git project. For this module, create a folder with your username as its name in the following subfolder: https://github.com/Garanti-Del-Talento/gdt_academy