Module Title: dgt_wrk09 – Orientation to work
Description:
The module “dgt_wrk09 – Orientation to work” is intended for professionals who want to work in the Information Technology (IT) sector within enterprise environments. It covers DevOps and Site Reliability Engineering (SRE), two key components of IT operations.
Module Overview:
In this module, participants learn how IT works in large organizations. Combining theory with practical application, “dgt_wrk09 – Orientation to work” is intended for those who want to understand and apply DevOps and SRE practices, and to bring into the workplace the way of working they learned at the Academy: instructing machines in natural language and taking full responsibility for verifying what they do.
Key Components:
- Introduction to Enterprise IT:
- Overview of the IT landscape within large enterprises.
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Understanding the roles and responsibilities of DevOps and SRE teams in maintaining system reliability and efficiency.
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DevOps Practices:
- Core principles and methodologies behind DevOps culture.
- Tools, automation techniques and workflows that improve collaboration between development and operations teams, including how AI agents driven in natural language fit into them.
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Case studies of DevOps implementations in enterprise settings.
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Site Reliability Engineering (SRE):
- Introduction to SRE concepts and practices aimed at ensuring system reliability.
- Strategies for managing and mitigating system failures.
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Metrics, monitoring tools and incident management processes critical to SRE roles.
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Work Environment Simulation:
- Sessions simulating real-world enterprise IT environments, in which you handle tickets, changes and incidents by instructing the machine in natural language, reviewing every action it proposes before it touches production, and explaining your decisions to the team.
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Industry-standard DevOps and SRE problems and exercises, tackled in the same way: clear intent, explicit constraints, careful verification.
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Targeted Training for Workplace Integration:
- Training to help participants adapt to professional work settings in the IT sector.
- Guidance on developing the soft skills essential for effective collaboration and communication in diverse teams, including writing precise, unambiguous instructions, a skill that serves you equally with colleagues and with machines.
The simulations reflect what the job increasingly looks like. When an alert fires during a simulated on-call shift, you don’t type commands at a console: you describe the symptoms to the machine, ask it to gather metrics and logs, judge whether its diagnosis holds up against what you know about the system, and authorize, limit or reject the fix it proposes. Then you write the post-mortem and own the outcome.
Learning Outcomes:
By the end of this module, participants will have:
– Knowledge of DevOps and SRE practices within enterprise environments.
– Practical experience from simulated exercises that mirror real-world challenges, carried out by directing machines in natural language and verifying their work.
– The preparation needed to join a professional IT workplace.
Target Audience
This module is intended for IT professionals, developers, system administrators and anyone working towards DevOps or SRE roles within enterprise settings. It is also suitable for those looking to move into the IT sector with a focus on reliability and operations.
The module “dgt_wrk09 – Orientation to work” covers the knowledge and skills used in DevOps and SRE work in enterprise environments.
The students can push their exercises to the Academy DevOps & SRE Git project. For this module, create a folder with your username as its name in the following subfolder: https://github.com/Garanti-Del-Talento/gdt_academy